Never miss another New Patient lead, message, or Call

Harmony Ops gives your clinic an all-in-one growth engine, built specifically for Direct Primary Care. Stay responsive, grow memberships, and keep your team focused on patient care instead of chasing messages.

  • Built for DPC and independent clinics

  • HIPAA‑capable with BAA

Never miss another New Patient Lead, Message, or Call

Harmony Ops gives your clinic an all-in-one growth engine, built specifically for Direct Primary Care. Stay responsive, grow memberships, and keep your team focused on patient care instead of chasing messages.

  • Built for DPC and independent clinics

  • HIPAA‑capable plans with BAA

You didn’t go into medicine to become your own tech department

Your practice runs on ten different apps - and none of them talk to each other

Running a modern DPC or independent clinic shouldn’t feel this scattered.

woman looking frustrated with hands on her face and eyes closed, sitting at a desk with latop and papers on it

You’re juggling phones, texts, emails, social posts, and patient follow-ups across half a dozen platforms. And you're still seeing patients, too!
Messages slip through the cracks, staff time disappears into busywork, and every new tool just adds another login.
You didn’t go into DPC to become your own tech department.

Harmony Ops for DPC unifies everything - secure chat and voice AI, social scheduling, and email automations - into one HIPAA-compliant platform that actually works together.
So you can stop patching systems and start running your practice like it’s 2026.

Who It’s For

Built for every stage of your DPC clinic

Whether you’re just opening doors or managing a full panel, there’s a Harmony Ops plan built for your level of complexity.

Growing clinics

“We’re getting more inquiries and can’t keep up with follow‑up. I keep forgetting to send follow up emails to new leads. I'm posting on social media at midnight or whenever I get a chance. I can't answer the phone when I'm with patients and can't afford a front-desk person. It's exhausting.”

  • Chat + Voice AI

  • Social media planner with Content AI assistance

  • Automations and pipelines for leads

  • No extra charge for multiple users

Best fit: Growth

Established & scaling

“We want to grow but can't keep up with posting on social media, answering phones, sending email reminders, asking for Google reviews. We need more ways to engage, like more funnels, quizzes, course platforms, payment options. We want customized systems built and running in the background.”

  • Course and community platforms

  • Done‑with‑you workflow setup

  • Advanced automations and launch sequences

  • Quarterly optimization

Best fit: Premium

Plans range from $299 to $499 per 28‑day cycle.

How It Works

Harmony Ops is a Whole Ecosystem

Never Miss a Lead Again

Chat + Voice AI + missed call text back reply instantly to questions and calls, capturing more potential leads and new patient enrollments.

Follow-Ups You Don’t Have to Remember

Consistently engage with potential patients, nurture relationships, and schedule Meet and Greets with Automations for emails and SMS.

Consistency Without the Grind

Be more visible and multiply your reach with automatically posted Social Media content on up to 7 different Social Media platforms. Reply to DM's with automations.

woman with phone headset looking at a computer

Boost your Reputation

Get more Google Reviews and be seen by more potential patients, who then go to your website or call. Chat + Voice AI help answer their questions.

FINALLY A PROCESS THAT WORKS

There’s a simpler way to stay responsive, organized, and compliant

Without hiring more staff or learning multiple new software platforms

Harmony Ops for DPC gives you the structure and automation you need without outsourcing your personality.

Your patients get answers, you & your team get time back, and you finally get one system that connects it all: chat AI, voice AI, social scheduling, email automations, reputation management, and HIPAA-secure CRM, built for independent and DPC physicians.

Watch our 6 minute demo here -->

Want a clearer picture of your practice systems?

What Harmony Ops Does

Your front desk, follow‑up, and

social presence - handled

One platform to capture leads, respond fast, follow up automatically, and keep your DPC clinic visible online.

Chat & SMS that never sleeps

“We need something so nothing slips through the cracks.”

  • Website chat widget that captures name, email, and phone

  • Missed‑call text‑back so every call gets a response

  • Friendly, on‑brand answers to common questions—no clinical advice

Voice AI that sounds like your clinic

“We’re getting more inquiries and can’t keep up with follow‑up.”

  • 24/7 call handling with custom greetings

  • Sends callback requests and escalations to your team

  • Tracks missed calls and creates follow‑up tasks (in higher plans)

Workflows & pipelines for DPC

“We need help responding to and nurturing new patient leads.”

  • Standard DPC pipeline: Lead → Meet & Greet → Member

  • Automated nurture and “Welcome to the practice” sequences

  • All your communication in one place

Social + reviews done the smart way

“I don't love social media, so I post occasionally with no regular pattern or consistency. I feel uncomfortable asking patients for reviews."

  • Social planner with ready‑made DPC templates

  • Send review requests after visits

  • Review monitoring dashboard

What Harmony Ops Does

Your front desk, follow‑up, and

social presence - handled

One platform to capture leads, respond fast, follow up automatically, and keep your DPC clinic visible online.

Chat & SMS that never sleeps

“We need something so nothing slips through the cracks.”

  • Website chat widget that captures name, email, and phone

  • Missed‑call text‑back so every call gets a response

  • Friendly, on‑brand answers to common questions—no clinical advice

Voice AI that sounds like your clinic

“We’re getting more inquiries and can’t keep up with follow‑up.”

  • 24/7 call handling with custom greetings

  • Sends callback requests and escalations to your team

  • Tracks missed calls and creates follow‑up tasks (in higher plans)

Workflows & pipelines for DPC

“We need help responding to and nurturing new patient leads.”

  • Standard DPC pipeline: Lead → Meet & Greet → Member

  • Automated nurture and “Welcome to the practice” sequences

  • No‑show rescue, reactivation, and referral workflows in advanced tiers

Social + reviews done the smart way

“I don't love social media, so I post occasionally with no regular pattern or consistency. I feel uncomfortable asking patients for reviews."

  • Social planner with ready‑made DPC templates

  • Automated review requests after visits

  • Review monitoring dashboard

Who It’s For

Built for every stage of your DPC clinic

Whether you’re planning your launch, just opened your doors or managing a full panel, there’s a Harmony Ops plan built for your level of complexity.

Pre-Launch & Micro-practices

“I just need something simple so nothing slips through the cracks. I don't have time to call or email every person who asks about the practice. I know I'm missing leads, but I don't have the mental energy to do more or to figure it out. ”

  • Website Chat widget + Voice AI

  • Missed call text-back

  • Light Automations and pipelines for leads

  • Multiple users at no additional charge

Best fit: Starter

Growing Clinics

“We’re getting more inquiries and can’t keep up with follow‑up. I keep forgetting to send follow up emails to new leads. I'm posting on social media at midnight or whenever I get a chance. I can't answer the phone when I'm with patients and can't afford a front-desk person. It's exhausting.”

  • Chat + Voice AI

  • Social media planner with Content AI assistance

  • Google Reputation management

  • Multiple users at no additional charge

Best fit: Growth

Established & Scaling

“We want to grow but can't keep up with posting on social media, answering phones, sending email reminders, asking for Google reviews. We need more ways to engage, like funnels, quizzes, educational courses, and payment options. We want customized systems running in the background.”

  • Course and community platforms

  • Done‑with‑you workflow setup

  • Advanced automations and launch sequences

  • Quarterly optimization

Best fit: Premium

Plans range from $199 to $499 per 28‑day cycle.

How To Get Started

Getting started takes Days, not months

Step 1 – Share your clinic details

Tell us your clinic stage, how you currently handle inquiries and calls, and how you want the AI to sound.

Step 2 – We configure your systems

We install your snapshot, set up chat and/or Voice AI, build your core workflows, and connect your calendars and forms.

Step 3 – Launch, test, and optimize

We test everything with you, go live, and refine as real leads and patients start using the system.

Curious how this works?

Try it out!

CHAT WIDGET

  • Test out the widget in the lower right hand corner of this page

  • Ask questions about Harmony Ops or DPC in general

  • Your Chat Widget will be trained on your website and FAQs

voice ai

  • Call 839-737-2237

  • Ask questions about Harmony Ops or DPC in general

  • Your Voice Assistant will be trained on your website and FAQs

  • You can choose from hundreds of voice options

Built to respect HIPAA and DPC boundaries

Harmony Ops is designed for operations and communication and meant to work alongside your EMR. It's like the public facing side of your practice. It keeps your team responsive while protecting patient privacy.

  • Harmony Ops never collects or stores clinical information.

  • Medical questions are redirected back to your clinic or patient portal.

  • HIPAA‑enabled plans with BAAs available.

What Harmony Ops is for

Membership questions, office details, booking interest, marketing, patient engagement and courses.

What it’s not for

Diagnosing, triaging, or giving medical advice. Patients are always directed back to your clinic for care.

Built to respect HIPAA and DPC boundaries

Harmony Ops is designed for operations and communication - not clinical care. It keeps your team responsive while protecting patient privacy.

  • Harmony Ops never collects or stores clinical information.

  • Medical questions are redirected back to your clinic or patient portal.

  • HIPAA‑capable plans with BAAs

What Harmony Ops is for

Membership questions, office details, booking interest, marketing, patient engagement and courses.

What it’s not for

Diagnosing, triaging, or giving medical advice. Patients are always directed back to your clinic for care.

Choose the level of automation

your clinic needs

Start with simple responsiveness and add more automation and support as your clinic grows.

Growth · Full Communication Engine

For clinics serious about growth and efficiency.

  • Website chat widget

  • Voice AI (web and phone)

  • Workflows, pipelines, and structured follow‑up

  • No charge for additional users

  • Social planner with more flexibility

  • HIPAA‑capable version with BAA

Premium · Done‑With‑You Acceleration

For clinics that want faster implementation and deeper configuration.

  • Everything in Growth

  • 1:1 onboarding call

  • Done‑with‑you workflow setup

  • Advanced workflow packs & launch sequences

  • Engage with quizzes, surveys and educational courses

  • Quarterly optimization and refinement

Plans range from $299 to $499 per 28‑day cycle.

Choose the level of automation

your clinic needs

Start with simple responsiveness and add more automation and support as your clinic grows.

Growth · Full Communication Engine

For clinics serious about growth and efficiency.

  • Chat Widget

  • Voice AI

  • Workflows, pipelines, and structured follow‑up

  • Multiple users at no extra charge

  • Social planner with more flexibility

  • HIPAA‑capable version with BAA

Premium · Done‑With‑You Acceleration

For clinics that want faster implementation and deeper configuration.

  • Everything in Growth

  • 1:1 onboarding call

  • Done‑with‑you workflow setup

  • Engage with quizzes, surveys and educational courses

  • Advanced workflow packs & launch sequences

  • Quarterly optimization and refinement

Plans range from $299 to $499 per 28‑day cycle.

How It Works

Getting started takes weeks - not months

Step 1 – Share your clinic details

Tell us your clinic stage, how you currently handle inquiries and calls, and how you want the AI to sound.

Step 2 – We configure your systems

We install your snapshot, set up chat and/or Voice AI, build your core workflows, and connect your social media accounts and Google Business Profile.

Step 3 – Launch, test, and optimize

We test everything with you, go live, and refine as real leads and patients start using the system.

Testimonials for Harmony Ops and High Level

As physicians, our time is limited, and our teams are just as busy. We shouldn’t have to spend valuable team hours answering the same questions from prospective patients or handling tasks that can be easily automated, such as scheduling meet-and-greets. Upgrading systems can feel daunting, and it’s important to work with technology partners who truly understand the needs of a DPC practice. 

A CRM platform like Harmony Ops for DPC helps reduce inefficiencies by automating lead capture, scheduling, and responses to common inquiries, all without pulling me or my team away from patient care. And having a DPC physician like Dr. Gonzalez - someone who deeply understands the unique workflow and lead-capture process of DPC practices and brings strong tech expertise - makes it the best of both worlds.


N. A.

This has been a total game changer for us because it gives us a true omnichannel approach. We get instant notifications when a new lead comes in, which helps us keep our average response time under five minutes. Having texting and email fully integrated, along with all of the campaign automation set up by the agency, makes everything feel seamless and incredibly effective.

It allows us to easily insert real human interaction in between the automated touchpoints, because while automation is fantastic, people still connect best with people. Those phone calls and personal texts layered into the campaigns make a huge difference.

A. C.

My wife’s private practice and a lot of my marketing clients, we had Excel spreadsheets. That’s how we tracked client leads coming in from websites, and it got so out of control. Clients were falling through the cracks, and I just imagined there was a big pile of cash sitting on the table that we couldn’t get to because of these confusing Excel spreadsheets. So I knew we needed a CRM, and I looked all over the internet for one that was a CRM and HIPPA compliant.

It’s going really well, and it’s solving a lot of problems for my clients.


B. S.

The Voice AI feature has been an absolute industry disruptor and a true game changer for our business. Our clients love it, we love it, and we've been able to replace certain parts of our workflow that previously required a physical person to answer the phone. And this has been so so awesome for us.

The other part of it I love so much is the fact that the speech or the conversation sounds super natural. Voice AI does an amazing job with Spanish. It's not an easy language to get right but Voice AI does it amazing. And so we're really really excited about the next evolution of voice AI with High Level. And if you're not using it yet, you're going to get left behind.

T. H.

Testimonials

As physicians, our time is limited, and our teams are just as busy. We shouldn’t have to spend valuable team hours answering the same questions from prospective patients or handling tasks that can be easily automated, such as scheduling meet-and-greets. Upgrading systems can feel daunting, and it’s important to work with technology partners who truly understand the needs of a DPC  practice. 

A CRM platform like Harmony Ops for DPC helps reduce inefficiencies by automating lead capture, scheduling, and responses to common inquiries, all without pulling me or my team away from patient care. And having a DPC physician like Dr. Gonzalez - someone who deeply understands the unique workflow and lead-capture process of DPC practices and brings strong tech expertise - makes it the best of both worlds.


N. A., DPC Physician

STILL NOT SURE?

Questions clinic owners usually ask

Is this only for DPC clinics?

Yes and no. Harmony Ops is built around DPC workflows - Meet & Greet calls, membership onboarding, and ongoing retention. If you like the Harmony Ops platform, contact us and we can talk about options!

Will this replace hiring a front‑desk team member?

Many clinics use Growth or Premium to reduce or delay front‑desk hiring. Harmony Ops handles repetitive communication so your team can focus on patient care.

Do I need to be techy to use this?

No. You’ll get guided onboarding, and higher plans include 1:1 setup and workflow configuration so you’re not building everything alone.

How do you handle HIPAA and PHI?

We prevent clinical details from being collected in the first place and redirect medical questions back to your clinic or patient portal. HIPAA‑capable plans are hosted in HIPAA‑enabled environments with BAAs available.

What if I just need something very small right now?

We completely understand wanting to start small. The problem is that just 1 piece of the whole plan usually don't change outcomes. Harmony Ops works as a system - lead capture, follow-up, reviews, visibility, and even ads all feeding each other. The Growth plan isn't "more tools," it's the minimum setup that actually produces growth.

STILL NOT SURE?

Questions clinic owners usually ask

Is this only for DPC clinics?

Yes and no. Harmony Ops is built around DPC workflows - Meet & Greet calls, membership onboarding, and ongoing retention. If you like the Harmony Ops platform, contact us and we can talk about options!

Will this replace hiring a front‑desk team member?

Many clinics use Growth or Premium to reduce or delay front‑desk hiring. Harmony Ops handles repetitive communication so your team can focus on patient care.

Do I need to be techy to use this?

No. You’ll get guided onboarding, and higher plans include 1:1 setup and workflow configuration so you’re not building everything alone.

How do you handle HIPAA and PHI?

We prevent clinical details from being collected in the first place and redirect medical questions back to your clinic or patient portal. HIPAA‑capable plans are hosted on secure servers with BAAs available.

What if I just need something very small right now?

We completely understand wanting to start small. The problem is that 1 or 2 pieces of the whole plan usually don't change outcomes. Harmony Ops works as a system - lead capture, follow-up, reviews, visibility, and even ads all feeding each other. The Growth plan isn't "more tools," it's the minimum setup that actually produces growth.

Ready to stop losing DPC leads to missed calls and slow follow‑up?

Tell us where your clinic is today, and we’ll show you exactly how Harmony Ops can lighten your front‑desk and mental load.

Ready to stop losing DPC leads to missed calls and slow follow‑up?

Tell us where your clinic is today, and we’ll show you exactly how Harmony Ops can lighten your front‑desk load.

Copyrights 2025 Harmony Ops Health™ a DBA of Crescendo Operations LLC™

| Terms & Condition | Privacy Policy

Copyrights 2025 Harmony Ops Health™ a DBA of Crescendo Operations LLC™  | Terms & Condition | Privacy Policy